bib88 Terms & Conditions

These Terms & Conditions ("Terms") apply to the use of the bib88 platform and all its services. When you create an account on bib88 or use the platform, you are automatically considered to have accepted these Terms. Please read the entire document carefully, and if you disagree with any part, refrain from using the platform.

1 General Provisions

bib88 is an online betting and casino platform that offers various types of games and betting services for Bangladeshi players. The platform operates through secure SSL encryption technology and is committed to ensuring fair play.

These Terms apply to the bib88 website, mobile version, and services provided through any other medium. The terms "user" or "member" used here refer to any registered account holder.

These Terms are provided in both Bengali and English. In the event of a dispute, the Bengali version shall be considered applicable for Bangladeshi users.

2 Eligibility & Age Requirement

The following eligibility criteria must be met to create or use an account on bib88:

• You must be 21 years of age or older.
• You must operate the account in your own name and of your own free will.
• Each user may only create one account.
• Online gaming must be legal or not prohibited in the area where you reside.
• Information provided at the time of account registration must be accurate and truthful.

bib88 may request the necessary documents for age verification at any time. Withdrawal facilities may be temporarily suspended until verification is complete.

3 Account Registration & Management

3.1 Registration Process

You must create an account on bib88 by providing accurate and complete information. If registration is done with false or incomplete information, bib88 reserves the right to cancel that account at any time.

3.2 Account Security

Keep your account login details (username and password) completely confidential. You should not share this information with anyone else. If you believe unauthorized access to your account has occurred, notify our support team immediately.

• The same person cannot create multiple accounts.
• If separate accounts are needed for multiple family members, please contact the support team.
• The account is strictly for personal use — use for commercial purposes is prohibited.

3.3 Identity Verification (KYC)

bib88 may request a copy of a national identity card or passport and other required documents to verify a customer's identity. This process is essential for the security of the platform and the protection of users.

4 Deposits & Withdrawals

4.1 Deposit Rules

• The minimum deposit amount is ৳200 — this applies to all methods: bKash, Nagad, and Rocket.
• Funds must be sent from a mobile banking account registered in your own name.
• Deposits from a third party's name are not permitted.
• Once a deposit is successful, the balance is typically updated within a few minutes.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the mobile banking account used for the deposit.
• Wagering requirements must be met before withdrawing bonus funds.
• Large withdrawal amounts may be delayed if identity verification has not been completed.

bib88 reserves the right to initiate additional verification processes for suspicious transactions. In such cases, the withdrawal may be temporarily held.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus Terms

New members will receive a 200% bonus on their first deposit, up to ৳8,000. For example:

• Deposit ৳1,000 and receive a ৳2,000 bonus → total balance ৳3,000.
• Deposit ৳10,000 or more and receive the maximum ৳8,000 bonus → total balance ৳18,000.

5.2 Wagering Requirements

Before withdrawing bonus funds, you must place bets totalling 10 times the bonus amount. Wagering is calculated on the bonus amount only — the original deposit amount is not included. Example: ৳2,000 bonus × 10 = ৳20,000 in bets must be completed before bonus winnings become withdrawable.

5.3 General Bonus Rules

• Each bonus offer may have its own specific terms.
• Multiple bonuses cannot be used at the same time unless otherwise stated.
• In cases of bonus abuse (bonus hunting, arbitrage), bib88 may cancel the bonus.
• bib88 reserves the right to change or cancel bonus offers at any time.

6 Betting & Gaming Rules

6.1 Sports Betting

For sports betting on bib88, all bets are settled based on the final result. If a match or event is cancelled, that bet is voided and the staked amount is returned.

• Once a bet is confirmed, it cannot be cancelled.
• If a bet is accepted at an incorrect price due to a technical error, bib88 may void that bet.
• If match fixing or unusual betting patterns are detected, the relevant account may be subject to investigation.

6.2 Casino Games

All casino games on bib88 are supplied by third-party independent game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, etc.) and are operated under their own fair play assurance systems.

• Game results are determined by a Random Number Generator (RNG).
• If a disconnection occurs during a game, the bet will be settled according to the server log.
• If a technical error is detected in any game, bib88 may void the bets for that round.

7 Prohibited Activities

The following activities are strictly prohibited on bib88:

• Operating an account in the name of or on behalf of a minor.
• Creating or using an account while impersonating another person.
• Operating multiple accounts by the same person (duplicate accounts).
• Using artificial betting patterns with the intention of abusing bonus benefits.
• Introducing hacking, malware, or any other harmful code into the platform's software.
• Behaving in a disrespectful manner toward other players or staff.
• Using the platform for money laundering or any illegal financial activity.
• Selling, transferring, or renting an account to a third party.

If any of the above activities are found, bib88 may immediately and permanently close the relevant account and confiscate the balance.

8 Account Suspension & Closure

8.1 Suspension by bib88

bib88 may temporarily or permanently suspend any account for the following reasons:

• Suspicion or evidence of a breach of the Terms.
• Failure to complete identity verification.
• Unusual or suspicious activity on the account.
• Orders from a court or regulatory authority.

8.2 Closure by the User

Any user may voluntarily close their account. Please contact the support team to do so. Any outstanding balance can be withdrawn in accordance with the applicable rules before the account is closed.

If you wish to voluntarily exclude yourself for responsible gaming reasons, please use the self-exclusion facility — visit the Responsible Gaming page for more details.

9 Limitation of Liability

The bib88 platform is provided on an "as is" basis. We strive for uninterrupted service, but bib88 will not be liable for the following:

• Loss in a game or bet due to loss of internet connection.
• Third-party server or software errors.
• Financial loss caused by the user's own negligence or mistake.
• Unavoidable natural disasters or any other unforeseen events.

bib88's maximum liability in any case shall be limited to the amount deposited by the user in that transaction.

10 Privacy & Data Protection

bib88 is committed to protecting users' personal information. We use SSL encryption and do not sell data to third parties. Please read our Privacy Policy page for full details on how data is collected, used, and stored.

• Personal information is collected solely for the purpose of providing services and ensuring security.
• Payment-related information is always stored in encrypted form.
• Information may be provided to authorities where required by legal obligation.

11 Dispute Resolution

If you have any dispute or complaint, please contact our support team first. We provide service 24/7 via live chat and email ([email protected]).

Dispute resolution process:

• Step 1: Submit your complaint in writing to the support team.
• Step 2: bib88's management authority will review the complaint and communicate its decision.
• Step 3: If both parties are not satisfied, resolution will be attempted through neutral mediation.

We will work to resolve complaints within 30 days of the date of submission.

12 Changes to Terms

bib88 reserves the right to modify or update these terms at any time. In the event of changes, a notification will be provided on the platform and the date of the update will be mentioned on this page.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the new terms. Therefore, please visit this page regularly.

For those aged 21 and above only. Gambling carries the risk of financial loss. Play responsibly and set your own limits. Visit the Responsible Gaming page for support.